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DuraLabel Warranty

5 Year Printer WARRANTY

Graphic Products DuraLabel printers are warrantied to be free from defects in materials or workmanship for a period of five years from the date of purchase. Within this period, Graphic Products, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the purchaser for parts or labor, provided that the purchaser shall be responsible for any transportation cost. This warranty does not cover loss, damages from accident, or equipment or parts which have been misused, altered, neglected, carelessly handled, used for purpose other than those for which the printer was manufactured, or damages resulting from unauthorized service.

Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original warranty, depending upon which is longer.

The Warranties and remedies contained herein are exclusive and in lieu of all other warranties whether express, implied or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives the purchaser specific legal rights, which may vary from state to state.

In no event shall Graphic Products be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use the product for any reason including defect. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply in all areas.

Graphic Products retains the exclusive right within all warranty periods to repair, replace the product or offer a full refund of the purchase price at its sole discretion. Such remedy shall be the purchaser's sole and exclusive remedy for any breach of warranty.

General maintenance and cleaning of the DuraLabel printer is the purchaser's responsibility and is not covered by the warranty. Expendable items or parts such as label supply and ribbon are not covered by this warranty.

Note: Some DuraLabel printers require specific preparation such as removal of battery or power supply before shipping. Please contact your Graphic Products representatives to ensure correct return procedure: call 1-800-788-5572 or visit Graphic Products, Inc. shall not be responsible for any loss or damages incurred during shipping.

5 Year Supply Warranty

If labels made with DuraLabel Premium Vinyl fail within five years of purchase, we will provide a one-time replacement roll of the same supply.

DuraLabel's Premium Vinyl Tapes provide exceptional durability, flexibility, and are easy to print on. With a sturdy multilaminate construction featuring a calendared vinyl film and a 3.0 mil thickness, this material can be used for a wide variety of industrial grade sign and labeling applications.

No other manufacturer is offering anything comparable. We are so confident in the quality of DuraLabel Premium Vinyl that we can provide a warranty on the signs and labels you make with the material. The warranty applies to DuraLabel Premium Vinyl Tape, a continuous supply used for pipe marking, warehouse storage, safety signage, arc flash labeling, 5S labeling and OSHA required labels. The 5 year warranty also includes labels made using XPressPeel material.

DuraLabel labels and signs are tested for durability under exposure to light, UV, moisture, and many other elements. If it does not pass our tests, we don't sell it. Because we only sell high quality materials, and can guarantee it, we are confident to be offering this new warranty.

Learn more about DuraLabel's Premium Vinyl Tape or request FREE sample labels or call 1-888-638-4858 for more information!

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