Customer Testimonials
Just want to let you know that I have been nothing less than extremely satisfied with the DuraLabel unit that your company sold to me this past year. We are a mid-size family owned equipment rental house that specializes in aerial lift equipment. My primary reason for my purchase was to allow me to inexpensively label my rental units with the customer's name that is renting the unit so that not only they could identify them easier, but our employees could find them if need be on a large jobsite as well. It has allowed me to accomplish this task with ease, and my customers love that fact that if they have a Logo that they can email to me, I can put it on a label. Once again, I am glad that my Google search for label machines brought me to Graphic Products.
Scott H — Equipment Rental CompanyTo refine testimonials check all that apply.
You have been excellent on helping me with your product and very knowledgeable on knowing what I might need. I appreciate the quick service you provide and look forward to doing more business. Thanks and have a great day.Marc — Industrial Services SupplierImplementing 5S, visual factory, and other lean tools has been my primary job function for the last 8 years. The DuraLabel PRO 300 is one of the easiest labeling systems I have ever used. When conducting a 5S event we can set up the DuraLabel printer on the line and our hourly associates can easily learn how to produce great looking durable labels, for parts, equipment, and miscellaneous items. The DuraLabel PRO is the way to go lean!Lisa B — TraneGraphic Products has been a great team to work with, the printers are high quality and the service is almost immediate. The printers are easy to setup and making labels is simple. All you have to know is how to use MS Word or Excel. It is nice (and rare) to be able to work with a company that has such a great level of service after the sale. Most companies make the sale and then don't support their products very well. Thank You.David — Electronics ManufacturerThis new 5S guide has been a really great tool for myself and our mill. It really gives you a lot of great ideas to implement 5S. I read it from cover to cover! Matt K — ConagraI finally had time to hook up the printer. Your install guides were nice and easy to follow. I liked the video on the CD Rom. Thanks.Brian DI used the Toro outside in 110+ temperatures working out of a van without A/C. The little critter just kept spitting out labels!Gary — U.S. ArmyThings have been going great with the printer, we are using it often and anything I have had questions about I figured out in minutes by clicking around. I really enjoy the label design feature. I will contact you if I have any problems or need supplies. Thank you. Tom I love it! Thanks so much! Having fun playing around with the program--right up my alley-I love design work and it also allowed me to complete a project for the VP that he was very impressed with!Heather I love this machine. It has saved me a lot of time, money, and headache. The convenience of being able to print items on demand makes my job so much easier.Sara — U.S. ArmyI just purchased a DuraLabel PRO labelmaker for our assembly line. The time saved by using your labeling system is amazing. There are certain labels that we use every day that had to be re-created multiple times every day. Now, we have the ability to save and edit our labels instantly, and print them literally 10 times faster than before. Aside from time savings, we are also thrilled to capture a true "hard" cost savings of about $2500 annually just by using the more cost-effective DuraLabel consumables. Thanks so much for a great product and great service!Daniel — Sound Equipment ManufacturerWe have found the DuraLabel PRO printer much more user friendly for all personnel using the printer. Due to the need of different colors, having a machine that is easy to use is a great time saver. I highly recommend the printer for ease of use and durability.Jeff C — Consumer Goods CompanyAfter printing and applying a few labels around the plant, many people came to me asking to have labels made for them. I quickly became the "label man" and was spending a lot of time making labels. Subsequently, I purchased another printer for our operations department, so they could print their own labels. Everyone has been pleased with the labels as they are visible and rugged. It has definitely added another level of safety by marking hazards and various other valuable information posted throughout the plant.Bob — Power Generation CompanyI love my new duralabel system; it is very user friendly. Compared to my old wire marker system there is no comparison. You can print just one label at a time verses the old system. The customer support is out of this world. People are friendly and very eager to help me with any problems I have. This label system makes our company look very professional. I'm glad I found out about your product.Eddie RJust want to let you know that I have been nothing less than extremely satisfied with the DuraLabel unit that your company sold to me this past year. We are a mid-size family owned equipment rental house that specializes in aerial lift equipment. My primary reason for my purchase was to allow me to inexpensively label my rental units with the customer's name that is renting the unit so that not only they could identify them easier, but our employees could find them if need be on a large jobsite as well. It has allowed me to accomplish this task with ease, and my customers love that fact that if they have a Logo that they can email to me, I can put it on a label. Once again, I am glad that my Google search for label machines brought me to Graphic Products.Scott H — Equipment Rental CompanyWe are extremely pleased with our new DuraLabel system. It has almost paid for itself in savings. We use it for chemical labeling, our 5S program and in our safety process. The ability to make job and site specific labels is a plus as well. We have also begun to use it in our production process which was something we hadn't thought about at the time of purchase. We are constantly finding new uses for the system. It was well worth the purchase. We have really enjoyed our DuraLabel system. We originally purchased it to make name tags for our on-site registration at our convention and leadership conferences. We have found though that with the versatility of this system, we can make signs, posters, etc. for displays. Also, it's so easy to use since we just use Microsoft Word to create our labels. We can also use clip art and be creative as well. We didn't have any of this functionality with our old label maker.Leslie A. BWith the implementation of Lean in our company, there has been a high demand for label printing. The Duralabel Pro has been key in providing these labels when needed. Not only are we using it for our Lean projects, our manufacturing facility is expanding requiring labels for all types of applications. Our maintenance department is constantly asking for labels and as a result, a second system has been recently purchased. Jose MI'm doing great and I hope you are as well! Thank you for the offer but we really need only one printer. We like the Toro and have put it to good use. Beside the quality of the labels, the ease of use is remarkable! Saves a lot of wasted labels and time training users. In fact I picked 2 techs with no experience with a label printer, gave them the printer and the manual and asked them to start it up and print 2 example labels. They came back in 20 minutes with the labels and no questions! That told me right there that I could probably even run it and everyone knows how un-trainable I am!Brian P. K — Engineering CompanyI very much appreciate receiving the new roll of ½" tape today! You are indeed a "Customer Service Specialist". Such excellent customer service is too rare today, and I very much appreciate your putting such priority on my needs. In my book there is no substitute for great customer service, and yours has been excellent. It's a shame that most don't recognize the value of integrity today, rather just the value of a dollar. You may be assured that when I need to buy another label printer I will look first to you. I will try the new one you cut for me when it arrives.Jim T — Steel Supplier
