DuraLabel 2000 PLUS Support

DuraLabel 2000 PLUS Cleaning and Maintenance

IMPORTANT! Always turn OFF the printer before cleaning and performing printer maintenance. The DuraLabel 2000 PLUS requires no lubrication and only minimal maintenance. Basic cleaning of the exterior, the print head and the platen roller will prolong the life of the printer and aid in producing crisp, clear labels with every print.

Cleaning Exterior Surfaces

Using a damp cloth moistened with water and mild detergent solution, or commercial cleaner designed for electronic equipment, wipe off any dust, dirt or other visible markings.


Cleaning the print head

Cleaning The DuraLabel 2000

1. Turn off the printer.

2. Open the printer cover by pulling down on the cover release lever.

3. Remove the supply spindle and ribbon cartridge to expose the print head. Do not touch the print head with fingers or other objects.

4a. Using a cleaning pen, lightly place the tip of the pen onto the print head, and rub back and forth several times to pull up any ribbon and ink particles. Repeat the process if necessary.

4b. Using a cleaning card, thread one end of the card under the metal guide plate and over the platen roller, through the slot at the top of printer cover. Place the other end of the card over the slotted round bar and down into the compartment space so that the card lays between the slotted round bar and the print head. Close the printer cover, turn the printer on, and press FEED.

4c. If no cleaning pen is available, the print head may be cleaned using a cotton swab with isopropyl alcohol applied to the tip in the same manner as described in step 4a.

5. Allow time to dry, then replace the ribbon cartridge and the loaded supply spindle. Repeat after every four or five rolls of supply, or as needed.


Cleaning the platen roller

Cleaning The duraLabel 2000 Platen Roller

1. Turn off the printer.

2. Open the printer cover by pulling down on the cover release lever.

3. Remove the supply spindle and ribbon cartridge to prevent cleaning solutions from running on them. Be careful not to touch the print head with fingers or other objects.

4. Using a cotton swab with isopropyl alcohol applied to the tip, place tip of swab onto the platen roller, and rub back and forth several times. Rotate the platen roller wheel to expose other areas on the platen roller, and repeat the cleaning process.

5. Allow time to dry, then replace the ribbon cartridge and the loaded supply spindle. Repeat after every four or five rolls of supply, or as needed.