DuraLabel | About Us
DuraLabel brand printers and supplies are a product of Graphic Products, Inc.
Call today for more information about any of our labeling products! 1-888-326-9244
We have been recognized as providing outstanding customer service since we started our business in 1970. Providing excellent customer support and help is our primary goal and the reason we are one of the top dealers in the nation. With a staff of over 100 people, our trained and knowledgeable specialists are available to answer your questions about any product we sell. This is not a limited support policy. We provide free support for all the products we sell for as long as you are a customer.
Corporate and Sales Offices - Fallbrook Place, Beaverton, OR
Warehouse, Manufacturing and R&D - Sunshine Court, Beaverton, OR
We deliver superior quality. Check out the DuraLabel test lab.
We deliver superior quality ASAP. Check out DuraLabel manufacturing.
Staying In Touch With What's New At Graphic Products
We provide a variety of ways for you to stay up-to-date on new or improved DuraLabel products.
Graphic Products' News Room
Graphic Products' Blog | DuraLabel Blog
Graphic Products' Press Releases
Free Technical Support For Customers
As a valued customer, you receive technical support by calling either our toll-free number or our local number (503-644-5572). We continually provide training for our sales and support staff so they can help you get your equipment functioning properly.
Since our sales people do not do demos, they are always available during business hours to take your call. If they can't help, we have technical experts to assist you. You get free support when you need it!
We Service Everything We Sell
Our long history of providing outstanding customer support and repairs makes it easy for us to service nearly all brands and models. We offer telephone assistance, manuals, and supplies. If your equipment is repairable, our service technicians can almost certainly repair it. Usually we are able to send you a free loaner while yours is in for service. More information is available online, or call us for details.
Free Loaner Machines
There may come a time when you need to send in your machine for a tune-up or repairs. We realize the importance of keeping your downtime to a minimum, so we often will provide a free loaner machine while yours is in for service. Our state of the art service department has factory trained service technicians who receive the best instruction available in order to get your equipment up and running like new.
Huge Supply Inventory
Being one of the largest dealers in the nation, we are able to carry a huge supply inventory, even for discontinued and obsolete equipment. This allows us to ship most items the same day you order. Need something right away? Let us know and in most cases we can ship anything ordered before 3:30 p.m. PST.
We Honor Manufacturer Warranties
We fully honor all manufacturers' warranties. We only sell products from reputable manufacturers. And should the manufacturer not be able to honor a warranty, WE WILL. You can buy with confidence from us because we'll be here with free technical support and service if ever needed. We have even been known to honor warranties for machines we didn't sell!
We Accept Credit Cards:
We accept all major credit cards, including government IMPAC card.
Copyrights and Trademarks
Copyright: The content of this website, including text, images, scripts and software is copyrighted by Graphic Products, Inc. It may not be copied or used in any way or form without written permission from Graphic Products, Inc.
Trademarks: Product names and brands, unless otherwise specified, are trademarks of Graphic Products, Inc. These include DuraLabel, DuraLabel PRO, DuraLabel PRO 300, DuraLabel 7000, DuraLabel 7000, DuraLabel LabPRO, Industrial Labeling Software, Industrial Labeling Suite and other trademarks and brands not listed in this paragraph. When referring to our trademarks, service marks and brands you must use proper spelling and the appropriate symbol. The symbol should appear next to the first use of the trademark on web pages, printed material, e-mail or other published, printed or electronic communication. Trademarks, service marks and trade names may not be modified in any way, nor abbreviated, nor joined to other words. They must always be used as adjectives and may not be used as nouns. Logos and printed trademarks/service marks may not be used without written permission.
The above are subject to change without notice.
